At Penguin Tour And Travels, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By using our Site and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our Site or services:
a. Personal Information
Personal information refers to details that can be used to identify you, such as:
- Name
- Email Address
- Phone Number
- Billing and Mailing Address
- Payment Information
- Passport or travel document details (if required for travel bookings)
b. Non-Personal Information
Non-personal information is data that does not personally identify you, such as:
- IP address
- Browser Type
- Device Type
- Website Usage Data (Pages Visited, Time Spent, etc.)
- Cookies and Tracking Data
2. How We Use Your Information
We may use the information collected for the following purposes:
- To process bookings: When you book a tour or travel service with us, we use your personal information to complete the booking and provide relevant services.
- Customer support: To respond to inquiries and provide customer support.
- Marketing: With your consent, we may send you promotional offers, newsletters, or updates on our services.
- Website improvement: To analyze trends, monitor user activity, and improve the functionality of our Site.
- Legal obligations: To comply with legal requirements, such as tax regulations or reporting to authorities.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following parties:
- Service providers: Third-party vendors, such as payment processors, accommodation providers, and airlines, to fulfill your travel bookings.
- Legal authorities: If required by law or to protect the rights of Penguin Tour And Travels.
- Business transfers: In case of a merger, sale, or acquisition, your personal information may be transferred to the new owner.
4. Cookies and Tracking Technologies
Our Site may use cookies, pixels, and other tracking technologies to enhance your browsing experience. Cookies help us to:
- Personalize your experience on the Site.
- Track usage patterns and improve the website’s performance.
- Offer relevant advertisements on third-party platforms.
You can disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online data transmission or storage system can be guaranteed to be 100% secure, so we cannot guarantee the absolute security of your information.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate information.
- Request the deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at Our Email or phone number
7. Third-Party Links
Our Site may contain links to third-party websites or services. This Privacy Policy applies only to our Site, so if you follow a link to another site, please review their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
Penguin Tour And Travels
Email: info@penguintourandtravels.in
Phone: +919697123452
Address: Near Ahmed Hospital, Nowgam Srinagar, 190015, J&K